At Heera Hastkala Udyog, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us when you visit our website or make a purchase. By accessing or using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information
When you place an order or create an account on our website, we may collect personal information such as your name, address, email address, phone number, and payment details. This information is necessary to process your orders, communicate with you, and provide customer support.
Usage Information
We may automatically collect certain information about your device and browsing activities, such as your IP address, browser type, operating system, and pages visited on our website. This information is used for analytical purposes and to improve our website’s functionality and user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing and Fulfillment: We use your personal information to process and deliver your orders, communicate with you about your purchases, and provide customer service.
- Account Management: If you create an account on our website, we use your personal information to manage your account, including order history and preferences.
- Marketing and Promotions: With your consent, we may use your information to send you promotional materials, newsletters, or updates about our products and services. You can opt-out of receiving such communications at any time.
- Website Improvement: We analyze usage information to understand how our website is being used, identify areas for improvement, and enhance the user experience.
- Legal Compliance: We may use or disclose your information as required by law, to comply with legal processes, or to protect our rights and property.
Data Security
Heera Hastkala Udyog implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. We use industry-standard encryption and security protocols to safeguard your data during transmission and storage.
Third-Party Services
Our website may use third-party services for certain functionalities, such as payment processing, analytics, or marketing. These third parties may have access to your personal information to perform their services. However, they are obligated to protect your information and are not permitted to use it for any other purpose.
Cookies
We may use cookies and similar technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can adjust your browser settings to disable cookies if you prefer.
Links to Other Websites
Our website may contain links to third-party websites or services that are not owned or controlled by Heera Hastkala Udyog. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates or changes.
Contact Us
At Heera Hastkala Udyog, we value your trust and strive to maintain transparency in our data practices. We are committed to protecting your privacy and ensuring the security of your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.